Privacy Policy

Effective Date: 1st January 2026

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Welcome to storyfoundrytrax.com ("we", "us", or "our"). We are committed to protecting the privacy of our visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or submit an enquiry.

1. Information We Collect

When you use our website, we may collect information in the following ways:

• Inquiry Details: If you use our contact form, we collect your name, email address, vehicle details, location, and any information you share in your message.
• Automated Data: We collect non-personal data, such as your IP address, browser type, and pages visited, through cookies to help improve our site.

2. How We Use Your Information

We use your information solely to:

• Respond to your service enquiries and provide personalized vehicle care advice.
• Improve our website content, services, and overall user experience.
• Comply with applicable UK legal and regulatory requirements.

3. Data Retention & Security

We retain your personal data only as long as necessary to process your inquiry and manage our customer records. We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or alteration.

4. Third-Party Sharing

We do not sell, trade, or share your personal information with third parties for marketing purposes. We may share data only with trusted service providers who assist us in operating our website or when required by UK law.

5. Your Rights

Under UK data protection laws, you have the right to access, correct, or request the deletion of your personal data. To make a request, please contact us through our website's contact form.

6. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.